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Ariadne

Understand startup and synchronization progress

Verifying stored blocks, replaying ledger state and downloading new blocks are different stages. A slow stage alone does not prove that data is corrupt.

Applies to
Daedalus 11.0.0 · mainnet
Platform scope
Windows, macOS, Linux · OS release compatibility is not established by this guide.
Sources reviewed

Before you begin

  • Use the genuine application and keep private backups private.

Steps

  1. Note the phase shown on screen and whether progress changes over time.
  2. Check Diagnostics for node status, synchronization, available disk space and time status. Record the Daedalus version and your operating system.
  3. If progress remains unchanged, contact support with the phase, elapsed time and any exact error. Do not delete blockchain or wallet data as a generic fix.

Expected result

You can describe the stalled stage to staff without changing wallet files. There is no guaranteed synchronization time in the checked source.

Consequences and precautions

  • Changing or approving wallet operations can affect funds.

If you cannot continue safely

  • Stop if unsure; contact human support before changing wallet data.

Keep your wallet safe

  • Never disclose recovery phrases, seed words, private keys or spending passwords.
  • Do not delete, reset or move wallet data using generic instructions.

When to contact support

  • The symptom persists after the safe diagnostic steps, or funds appear at risk.

Sources and review

Official source inspection and Ariadne safety review; not wallet runtime testing.

These are editorial summaries of the cited sources. Review dates describe source checks, not installation or wallet testing. Historical screenshots are not used as current instructions.

Article DAE-0102

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